Grounded in what you publish
The agent draws its answers from the sources you connect. When something is not in that material, it says so rather than inventing a number.
FeatureAI agents
An agent that answers like someone who works there.
Generic chatbots guess. A Rush agent answers from the material you upload and the instructions you write — your pricing, your policies, your escalation rules — and hands the thread to a person the moment a request goes past them.
- Answers from your documents, price lists and website — not from guesswork
- Instructions set the tone, the scope and when a human takes over
- One agent serves every channel, so replies never depend on the app
No credit card requiredIncluded on every plan
Northline InteriorsWhatsApp · answered by Rush
Customer
Do you do modular kitchens under 4 lakh?
Rush agent
Yes — our Essentials range starts at 3.2L for an 8x10 layout, including hardware and installation. Which city are you in?
Customer
Pune. Can you do it before Diwali?
Rush agent
Pune installs are running at 5 weeks, so a Diwali handover works if we measure this month. Shall I book a site measurement?
Captured on this lead
What it does
The part that matters in practice.
Instructions, not flow charts
You write how the agent should behave in plain language — what to offer, what to refuse, what to ask before it books anything. No decision tree to draw.
Escalation you control
Set the conditions that page a human: a pricing exception, an angry customer, a question outside scope. The thread moves across with its history attached.
How it works
Underneath the feature.
Everything here runs on the material you upload and the instructions you write — and stops the moment a conversation needs a person.
Intent before answer
The engine works out what the customer is actually asking — a price, a delivery date, a complaint — before it picks the material it answers from.
Memory across the thread
A conversation that resumes three days later carries the earlier context, so the customer does not repeat their budget or their order number.
Test before it goes live
Try the agent in a private chat, adjust the instructions against real questions, and publish only when the answers read the way you would write them.
WhatsApp
Instagram
Messenger
Website chatGetting started
Four steps, no implementation project.
Create the agent
Name it, pick the tone, and describe the business it is answering for.
Give it your material
Add website pages and upload the documents your team already sends customers.
Write the rules
Set what it should never promise, and the point at which a person takes over.
Connect a channel
Point WhatsApp, Instagram, Messenger or the website widget at it and go live.
FAQ
AI Agents, in detail.
What stops it from making things up?
Answers are drawn from the sources you connect. Where the material does not cover a question, the agent says it will check rather than filling the gap, and your escalation rules decide who picks it up.
Can I run more than one agent?
Yes. Teams commonly run one agent per brand, product line or region, each with its own knowledge, instructions and connected channels, all billed from the same account.
How long does it take to set one up?
Most teams have a usable agent inside an afternoon — the work is uploading material you already have and writing the instructions, not building flows.
Can I change how it answers after launch?
Yes, and most people do. Read what customers actually asked in the conversation log, adjust the instructions or add a document, and the change applies to the next message.
More features
It does not work alone.
Get started
Try it on your own conversations.
Connect a channel, upload what you already send customers, and see how much of your inbox this handles before anyone on your team picks up.