The first reply wins the buyer
Portal and ad enquiries arrive at night and on weekends. By the time a broker calls back the next morning, three other builders have already answered.
IndustryReal estate
Every property enquiry answered before the buyer moves on.
Buyers enquire about four projects in the same evening and go with whoever replies first. Rush answers the moment the message lands, captures budget, locality and possession timeline, and books the site visit while the interest is still there.
- Replies to portal, ad and website enquiries within seconds
- Qualifies on budget, locality, configuration and possession timeline
- Books site visits and pushes the lead into your CRM as it happens
No credit card requiredOfficial WhatsApp Business Platform
Skyline Realty · MumbaiWhatsApp · answered by Rush
Customer
Is the 3 BHK in Powai still available?
Rush agent
Yes — two units left, 1,180 sq ft, ready to move. What budget range are you working with?
Customer
Around 2.4 Cr. Need to shift before March.
Rush agent
That fits both units. I can hold a site visit for Saturday 11am or Sunday 4pm — which suits you?
Captured on this lead
The problem
What this costs you today.
Most enquiries are not buyers
Brokers spend their day calling people who wanted a different budget, a different locality or were only browsing — and miss the ones who were ready.
Leads sit in four different places
Portal notifications, Click-to-WhatsApp ads, Instagram DMs and website forms each land somewhere else, so nobody can see the real pipeline.
What it handles
The conversations your team has every day.
Each of these runs off the material you upload and the instructions you write — and stops the moment a conversation needs a person.
Project, pricing and floor plan questions
Carpet area, configurations, price bands, amenities, RERA number and possession dates answered from your own brochures and price lists.
Budget and locality qualification
The agent asks the questions a good broker asks — budget, preferred locality, configuration, timeline — and records the answers against the lead.
Site visit booking
Offers the slots you actually have, confirms the visit on the same thread and reminds the buyer the day before so they turn up.
Home loan and payment plan queries
Explains payment schedules, loan eligibility basics and documentation, then flags buyers who need a banking partner introduction.
Follow-up across a long cycle
A property decision takes weeks. Template broadcasts bring quiet leads back with new inventory, price revisions and open-house weekends.
Handoff to the right broker
When a buyer is ready, the thread moves to your team inbox with every captured field attached, so the call starts warm.
WhatsApp
Instagram
Messenger
Website chatQualification
A lead you can act on, not a chat transcript.
You decide which fields make an enquiry worth someone's time. The agent collects them in conversation, and only then does anyone on your team get involved.
Budget rangePreferred localityConfigurationPossession timelineEnd use or investmentLoan required
- Straight into your CRMQualified leads are pushed to Kylas CRM or Google Sheets as the conversation happens.
- Handoff with the history attachedYour team picks the thread up mid-conversation, with every captured field already on the record.
- In the customer's languageDetected per message, including the qualifying questions and the handoff note your team reads.
median first reply4s
enquiry coverage24/7
fields per lead6
inbox for every source1
Budget rangeCaptured in chatOn
Preferred localityCaptured in chatOn
ConfigurationCaptured in chatOn
Possession timelineCaptured in chatOn
What changes
More conversations handled, without more headcount.
4smedian first replyPortal, ad and website enquiries answered before the buyer contacts a competitor.
24/7enquiry coverageEvenings and weekends are when property research actually happens.
6fields per leadBudget, locality, configuration, timeline, use and loan need — captured in conversation.
1inbox for every sourcePortals, Click-to-WhatsApp ads, Instagram and website chat in one place.
Getting started
Live on your channels in an afternoon.
No flow charts to draw and no developers to book.
Connect your channels
Link your WhatsApp Business number, Instagram and Facebook Page, and drop the embed onto your website. Every channel feeds the same agent.
Upload what you already have
Give the agent project brochures, price lists, floor plans, RERA details and the answers your sales team repeats on every call. It answers from that material and says so when a question falls outside it.
Define what a lead means here
For you that is a buyer with a budget, a locality and a timeline — anything short of that keeps talking to the agent. Choose the fields to capture and the point at which a human takes over.
Go live and watch the funnel
Track conversations, resolution without a human, captured leads and spend per channel, then tune the instructions from what customers actually ask.
FAQ
Questions real estate teams ask.
Can the agent answer questions about specific projects?
Yes. Upload the brochure, price list and floor plans for each project and the agent answers from that material — configuration, carpet area, price band, amenities, RERA number and possession date. When something is not in the documents, it says so and offers a callback instead of guessing.
How do site visits get scheduled?
You tell the agent which slots are bookable. It offers those slots in the chat, confirms the one the buyer picks, records it against the lead and can send a reminder on the same WhatsApp thread the day before the visit.
Does it work with leads from housing portals?
Yes. Portal enquiries can be routed into the same WhatsApp or website agent, so a lead from a portal, a Click-to-WhatsApp ad and your own site are all qualified the same way and land in one inbox.
Will leads reach our CRM?
Qualified leads are pushed to Kylas CRM or Google Sheets as the conversation happens, with the captured fields attached. Your brokers work from one list instead of forwarded chat screenshots.
More industries
Built for the way your sector actually sells.
Get started
Put every real estate conversation on one automated inbox.
Connect a channel, upload what you already have, and watch the first qualified lead arrive — usually on the same day.