Resolution, not deflection
The number that matters is how many conversations ended without a person being pulled in — and it is measured, not estimated from a click.
FeatureAnalytics
What actually happened, per channel, per campaign.
Conversation volume on its own tells you nothing. What matters is how many were resolved without a person, how many became leads worth calling, and what each of those cost — broken out by the channel and campaign that produced them.
- Resolution without a human, tracked rather than assumed
- Leads captured and cost per qualified lead, by channel and campaign
- Daily, weekly or monthly summaries emailed to whoever needs them
No credit card requiredIncluded on every plan
Conversations8,412
No human needed79%
Qualified leads1,106
WhatsApp5,240 · 712 leadsLive
Click-to-WhatsApp Ads₹41 per leadLive
Instagram1,684 · 218 leadsLive
Website chat1,488 · 176 leadsLive
What it does
The part that matters in practice.
Spend beside outcomes
Message cost and WhatsApp conversation charges sit next to the leads they produced, so cost per qualified lead is a real figure.
Reports that arrive
Schedule a daily, weekly or monthly summary to your inbox. Dashboards get checked in the first week; email keeps getting read.
How it works
Underneath the feature.
Everything here runs on the material you upload and the instructions you write — and stops the moment a conversation needs a person.
Per channel and per campaign
Instagram behaves nothing like your website traffic. Each channel and ad campaign is broken out rather than averaged into one line.
The questions behind the numbers
Drill from a metric into the conversations that produced it, which is where the instructions worth changing usually reveal themselves.
Usage in the same place
Message consumption and billing sit alongside the outcomes, so nobody has to reconcile two screens to answer what it cost.
WhatsApp
Instagram
Messenger
Website chatGetting started
Four steps, no implementation project.
Run for a fortnight
Give the agent enough volume for the numbers to mean something.
Read resolution first
It tells you where the knowledge base is thin before any other metric does.
Schedule the summary
Pick a period and the recipients who should get it without logging in.
Change one thing
Adjust instructions or add a source, then compare the next period.
FAQ
Analytics & Reports, in detail.
How is 'resolved without a human' defined?
A conversation that reached its end without being escalated to or taken over by a member of your team. Threads a person touched are counted separately, whatever the outcome.
Can I see per-campaign results for ads?
Yes. Click-to-WhatsApp campaigns report spend, conversations started, leads captured and cost per qualified lead against the campaign that produced them.
Who can receive the scheduled reports?
Any recipients you nominate, whether or not they use the workspace — which is usually how a founder or a head of sales stays current without logging in.
Can I export the data?
Contacts and captured lead fields can be exported from the workspace, and the leads API exposes the same records for your own reporting stack.
More features
It does not work alone.
Get started
Try it on your own conversations.
Connect a channel, upload what you already send customers, and see how much of your inbox this handles before anyone on your team picks up.