Enquiries peak after office hours
Students and parents research at night and over weekends. An admissions desk that answers on Monday morning has already lost half of them.
IndustryEducation and EdTech
Answer every admission question, then hand counsellors real applicants.
Course fees, eligibility, placements, hostel, scholarships — the same forty questions arrive every day, in three languages, mostly after office hours. Rush answers them instantly and gives your counsellors a shortlist worth calling.
- Answers course, fee, eligibility and placement questions from your own prospectus
- Captures the programme, qualification, city and intake a student is aiming for
- Books counselling calls and hands over the full conversation
No credit card requiredOfficial WhatsApp Business Platform
Nova Institute · AdmissionsInstagram · answered by Rush
Customer
Fees for the data science program?
Rush agent
The 11-month programme is Rs. 1,85,000, payable in three instalments. Are you applying as a fresher or working professional?
Customer
Working, 2 years in IT. Weekend batch possible?
Rush agent
Yes — the weekend cohort starts 14 September. Shall I book a 15-minute call with a counsellor to check your eligibility?
Captured on this lead
The problem
What this costs you today.
Counsellors repeat the same forty answers
Fees, eligibility, syllabus, hostel, placement records — the questions barely change, but they consume the hours that should go to closing applicants.
Enquiry volume spikes with every campaign
Admission season and ad campaigns triple the inbox overnight. Hiring for the peak is expensive; missing it costs you the intake.
What it handles
The conversations your team has every day.
Each of these runs off the material you upload and the instructions you write — and stops the moment a conversation needs a person.
Course, fee and eligibility questions
Answers from the prospectus you upload — programme structure, duration, fee schedule, entrance requirements and accepted qualifications.
Applicant profiling
Captures qualification, work experience, preferred programme, city and intake, so a counsellor knows who they are talking to before they dial.
Counselling call booking
Offers the slots your counsellors keep open, confirms in chat and reminds the applicant so the call actually happens.
Scholarships and payment plans
Explains scholarship criteria, instalment options and education loan tie-ups, and flags applicants who need a finance conversation.
Application status and document lists
Tells applicants what to submit, what is pending and what happens next, so the admissions desk is not chasing documents by phone.
Answers in the family's language
Parents often ask in Hindi or a regional language while the student writes in English. The agent replies in whichever language the message arrives in.
WhatsApp
Instagram
Messenger
Website chatQualification
A lead you can act on, not a chat transcript.
You decide which fields make an enquiry worth someone's time. The agent collects them in conversation, and only then does anyone on your team get involved.
Programme of interestHighest qualificationWork experiencePreferred intakeCityBudget or scholarship need
- Straight into your CRMQualified leads are pushed to Kylas CRM or Google Sheets as the conversation happens.
- Handoff with the history attachedYour team picks the thread up mid-conversation, with every captured field already on the record.
- In the customer's languageDetected per message, including the qualifying questions and the handoff note your team reads.
admissions desk24/7
peak volume absorbed3x
repeat questions handled40+
shortlist for counsellors1
Programme of interestCaptured in chatOn
Highest qualificationCaptured in chatOn
Work experienceCaptured in chatOn
Preferred intakeCaptured in chatOn
What changes
More conversations handled, without more headcount.
24/7admissions deskThe hours students actually research are the hours nobody is at the desk.
3xpeak volume absorbedAdmission season and campaign spikes need no seasonal hiring.
40+repeat questions handledFees, syllabus, hostel and placements answered from your own prospectus.
1shortlist for counsellorsProfiled applicants in one inbox, with the conversation attached.
Getting started
Live on your channels in an afternoon.
No flow charts to draw and no developers to book.
Connect your channels
Link your WhatsApp Business number, Instagram and Facebook Page, and drop the embed onto your website. Every channel feeds the same agent.
Upload what you already have
Give the agent the prospectus, fee schedule, eligibility criteria, placement reports and the FAQ your counsellors answer daily. It answers from that material and says so when a question falls outside it.
Define what a lead means here
For you that is an applicant with a programme, an intake and an eligible qualification — the rest keep getting answers, not a call. Choose the fields to capture and the point at which a human takes over.
Go live and watch the funnel
Track conversations, resolution without a human, captured leads and spend per channel, then tune the instructions from what customers actually ask.
FAQ
Questions education teams ask.
Can it handle questions about several programmes at once?
Yes. Upload material for every programme you run and the agent works out which one the student is asking about, or asks. You can also run separate agents per school or campus if the teams are separate.
What happens during admission season spikes?
The agent answers every conversation in parallel, so a campaign that triples enquiry volume does not change response time. Only conversations that meet your qualification rules reach a counsellor.
Can parents ask in Hindi or a regional language?
Yes. The agent detects the language on each message and replies in it, including the qualifying questions. There is no separate bot per language and no menu asking people to choose one.
Does it work for coaching centres and EdTech, not just colleges?
It does. Coaching institutes, test-prep companies, upskilling platforms and universities all run the same pattern — heavy repeat questions, a fee conversation and a counsellor call to book.
More industries
Built for the way your sector actually sells.
Get started
Put every education conversation on one automated inbox.
Connect a channel, upload what you already have, and watch the first qualified lead arrive — usually on the same day.