WhatsApp Business Platform
Answer WhatsApp conversations with your agent on the official Business Platform, and send approved template broadcasts.
IncludedIntegrations
Connected to what you already run on.
Conversations are only worth automating if what comes out of them lands where your team works. 7 integrations are live today and the rest of this directory is what we are building next — search it, and tell us what is missing.
30 integrations
Reply to Instagram direct messages and story replies from the account linked to your Facebook Page.
Included
Facebook Messenger
Handle Messenger conversations for your Facebook Page, including replies from Click-to-Message ads.
Included
Website Chat
Drop a single script tag onto any site, or share the hosted chat link, answered by the same agent.
IncludedLearn more
Telegram
Run your agent inside Telegram chats and groups.
Enterprise
SMS
Reach contacts who are not on a messaging app, with the same agent handling the replies.
Enterprise
Bring inbound sales and support email into the same agent and the same inbox.
Enterprise
Slack
Bring inbound sales and support email into the same agent and the same inbox.
Enterprise
Meta Ads
Build and publish Click-to-WhatsApp campaigns for Facebook and Instagram, with spend and lead cost reported per campaign.
IncludedLearn more
Google Ads
Send search and performance campaign clicks into a WhatsApp conversation and report cost per qualified lead.
Enterprise
Kylas CRM
Push qualified leads straight into your Kylas pipeline as the conversation happens, with the captured fields attached.
Included
HubSpot
Create and update contacts and deals from qualified conversations.
Enterprise
Salesforce
Sync qualified leads and conversation history into Sales Cloud.
Enterprise
Zoho CRM
Create leads and contacts in Zoho from qualified WhatsApp and Instagram conversations.
Enterprise
LeadSquared
Push leads and activity into LeadSquared for teams running high-volume inside sales.
Enterprise
Pipedrive
Create deals from qualified conversations and keep the pipeline current.
Enterprise
Freshdesk
Raise a ticket when a conversation escalates, with the full thread attached.
Enterprise
Zendesk
Create and update Zendesk tickets from escalated conversations.
Enterprise
Zoho Desk
Create and update Zoho Desk tickets from escalated conversations.
Enterprise
Shopify
Answer order status, delivery and returns questions from live store data instead of a static FAQ.
Enterprise
WooCommerce
Look up orders and share tracking for stores running on WooCommerce.
Enterprise
Razorpay
Send a payment link inside the conversation and confirm collection on the same thread.
Enterprise
Stripe
Collect payment in-conversation for international customers.
Enterprise
Google Sheets
Append every qualified lead to a spreadsheet your team already works from, as it is captured.
Enterprise
Microsoft Teams
Notify a Teams channel when a conversation needs a person.
Enterprise
Google Calendar
Offer the slots you actually have free and write the booking straight into the calendar.
Enterprise
Calendly
Book demos and site visits against your existing Calendly availability.
Enterprise
Zapier
Connect qualified leads to several thousand apps without writing any code.
EnterpriseLeads API
Pull captured leads and their custom fields into your own systems over a documented HTTP endpoint.
IncludedWebhooks
Receive an event the moment a lead qualifies or a conversation escalates, and act on it in your own stack.
EnterpriseHow connections work
Clicks, not a two-week integration project.
Every live integration here is set up from the workspace by whoever runs your marketing — not by a developer, and not by us on a call.
Connected through OAuth
Channels connect through Meta's own consent screen and Kylas through its OAuth flow. Nothing depends on pasting a token between browser tabs.
Revocable at any time
Disconnect a channel or a CRM from the integrations screen and access ends immediately. Your conversation history is unaffected.
An API for the rest
The leads endpoint exposes captured records and their custom fields, so a system that is not on this list yet can still be fed.
FAQ
About this directory.
What do the statuses mean?
Included means you can connect it today from the integrations screen on any plan. Enterprise means it is set up with our team as part of an Enterprise agreement — in the meantime, those systems can be fed through the leads API.
My CRM is Enterprise-only. What do I do now?
Use the leads API to pull qualified records and their captured fields into your own system. It is the same data a native integration would send, and teams commonly run on it permanently rather than waiting.
Can I ask for something that is not listed?
Yes, and the order of this roadmap is decided largely that way. Write to sales@ailibrary.ai with the system and roughly how you would use it.
Do integrations cost extra?
No. Pricing is per message regardless of what you connect. WhatsApp's own conversation charges are billed at cost, and everything else here is included.
Get started
Connect a channel and see it work.
WhatsApp, Instagram and Messenger connect in a few clicks, and the website embed is a single script tag. Start free and have the first conversation answered today.