FeatureWebsite chat

The same agent, now on your own site.

Paste one script tag and the visitor reading your pricing page can ask about it. It is the agent you already configured — same knowledge, same qualification, same inbox — not a second bot to maintain.

  • One script tag, no framework or developer time required
  • A shareable hosted link for email signatures, bios and QR codes
  • Conversations land in the same inbox as every other channel

No credit card requiredIncluded on every plan

Share & embed
Web chats · 30d1,284
Handled without a human78%
Avg. first reply3s
Hosted chat linkPublic URLLive
Embed scriptOne script tagLive
Launcher positionBottom rightSet
Lead capture3 fieldsOn

What it does

The part that matters in practice.

Embed anywhere

The script works on WordPress, Shopify, Webflow, a static site or a React app — anywhere you can paste a tag before the closing body.

A link when you cannot embed

The hosted chat page works on its own URL, which is what you want in an Instagram bio, an email signature or a printed QR code.

Continues on WhatsApp

A visitor who wants the thread on their phone can move it to WhatsApp, and the conversation carries over rather than starting again.

How it works

Underneath the feature.

Everything here runs on the material you upload and the instructions you write — and stops the moment a conversation needs a person.

No login wall

Visitors do not create an account to ask a question. Contact details are collected in conversation, once there is a reason to.

Same qualification rules

The fields you defined for WhatsApp are captured on the website too, so web enquiries arrive in the same shape as everything else.

Measured separately

Analytics break out website chat from the messaging channels, so you can see what your own traffic is actually asking.

WhatsAppInstagramMessengerWebsite chat

Getting started

Four steps, no implementation project.

01

Open share & embed

Find it in the agent's integrations screen.

02

Copy the script

Paste it into your site template before the closing body tag.

03

Or take the link

Use the hosted URL wherever a script tag will not go.

04

Watch the first chats

Read what visitors ask and tighten the instructions from there.

FAQ

Website Chat, in detail.

Will it slow my site down?

The launcher loads after your page content, so it does not block rendering. The chat itself only initialises when a visitor opens it.

Can I match it to my brand?

The widget takes your agent's name and greeting, and the launcher position is configurable. For anything more specific, the hosted link can sit behind your own button.

Do web chats count as messages?

Yes, they are billed per message like any other channel — but without WhatsApp's separate conversation charge, since Meta is not involved.

Can my team reply to a website chat?

Yes. Web conversations appear in the shared inbox alongside WhatsApp and Instagram, and anyone with access can take over the thread.

Get started

Try it on your own conversations.

Connect a channel, upload what you already send customers, and see how much of your inbox this handles before anyone on your team picks up.