Enquiries arrive with two words
Goa package price is not a lead. Somebody has to ask for dates, headcount and budget before anything useful can be sent.
IndustryTravel and hospitality
Turn a package enquiry into a booking, not a brochure request.
Travel enquiries arrive with almost no detail and go quiet just as fast. Rush asks for dates, party size and budget the moment the message lands, sends the right package instantly, and keeps following up until the trip is confirmed.
- Captures destination, dates, party size and budget in the first exchange
- Sends the matching package or room option straight into the chat
- Follows up over the weeks a trip takes to decide
No credit card requiredOfficial WhatsApp Business Platform
Wanderline HolidaysWhatsApp · answered by Rush
Customer
Bali package price?
Rush agent
Happy to help. Which dates are you looking at, and how many travelling?
Customer
Mid-October, 2 adults 1 child. Budget around 1.8L.
Rush agent
Our 6-night October package fits at Rs. 1,72,000 for three, flights included. Sending the itinerary now — shall I hold it for 48 hours?
Captured on this lead
The problem
What this costs you today.
Travellers shop across time zones
International and NRI enquiries land at 2am. A reply the next working day arrives after they have booked elsewhere.
Decisions take weeks
A trip is discussed with a family over several weekends, and enquiries go cold in the gap between the first message and the decision.
What it handles
The conversations your team has every day.
Each of these runs off the material you upload and the instructions you write — and stops the moment a conversation needs a person.
Trip qualification
Destination, travel dates, number of travellers, budget and trip type collected in the first exchange, before anyone builds an itinerary.
Package and itinerary sharing
Sends the package that matches what the traveller asked for, with inclusions and pricing, straight into the chat.
Hotel and room questions
Room types, tariffs, check-in times, amenities, pet and child policies answered from your own rate sheet.
Visa, documents and logistics
Handles the repetitive pre-trip questions — documentation, transfers, baggage, timings — that fill an agent's day.
Follow-up until it books
Nudges quiet enquiries with seasonal offers and availability reminders, so a trip discussed in July still books in September.
Answers in the traveller's language
Detects the language on every message, which matters when enquiries come from several states and several countries.
WhatsApp
Instagram
Messenger
Website chatQualification
A lead you can act on, not a chat transcript.
You decide which fields make an enquiry worth someone's time. The agent collects them in conversation, and only then does anyone on your team get involved.
DestinationTravel datesNumber of travellersBudgetTrip typeDeparture city
- Straight into your CRMQualified leads are pushed to Kylas CRM or Google Sheets as the conversation happens.
- Handoff with the history attachedYour team picks the thread up mid-conversation, with every captured field already on the record.
- In the customer's languageDetected per message, including the qualifying questions and the handoff note your team reads.
details in the first reply4
across time zones24/7
thread per traveller1
brochure-only replies0
DestinationCaptured in chatOn
Travel datesCaptured in chatOn
Number of travellersCaptured in chatOn
BudgetCaptured in chatOn
What changes
More conversations handled, without more headcount.
4details in the first replyDestination, dates, travellers and budget, before an agent gets involved.
24/7across time zonesNRI and international enquiries answered when they are sent, not the next morning.
1thread per travellerWeeks of back and forth stay in one conversation with the full history.
0brochure-only repliesEvery enquiry gets a qualified answer rather than a PDF and silence.
Getting started
Live on your channels in an afternoon.
No flow charts to draw and no developers to book.
Connect your channels
Link your WhatsApp Business number, Instagram and Facebook Page, and drop the embed onto your website. Every channel feeds the same agent.
Upload what you already have
Give the agent package itineraries, rate sheets, seasonal pricing, inclusions and the visa and documentation notes you send every week. It answers from that material and says so when a question falls outside it.
Define what a lead means here
For you that is an enquiry with a destination, dates, a headcount and a budget — the rest keeps being answered automatically. Choose the fields to capture and the point at which a human takes over.
Go live and watch the funnel
Track conversations, resolution without a human, captured leads and spend per channel, then tune the instructions from what customers actually ask.
FAQ
Questions travel & hospitality teams ask.
Can it send our actual packages and itineraries?
Yes. Upload your itineraries and rate sheets and the agent shares the package matching the destination, dates and budget the traveller gave, with inclusions and pricing, in the chat.
How does it handle seasonal pricing?
Seasonal rates are part of the material you upload. When a traveller asks for dates in a different season, the agent quotes from the right rate band and flags anything that needs your team to confirm.
Does it work for hotels as well as tour operators?
Yes. Hotels and resorts use it for room enquiries, tariffs, availability questions and pre-arrival logistics, with the same qualification and handoff pattern.
Can it follow up on old enquiries?
Yes. Because every enquiry becomes an opted-in WhatsApp contact, you can bring quiet leads back with template broadcasts — a seasonal offer, a new departure date — and the agent handles the replies.
More industries
Built for the way your sector actually sells.
Get started
Put every travel & hospitality conversation on one automated inbox.
Connect a channel, upload what you already have, and watch the first qualified lead arrive — usually on the same day.